TERMS AND CONDITIONS, PRIVACY POLICY, METHODS OF PAYMENT, DELIVERY AND RETURNING OF GOODS
RULES
1. General provisions
1.1 These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the "Terms and Conditions") set out the general terms and conditions for the use of the online shop www.lautrex.lt. The Terms and Conditions apply when the Customer selects, orders and purchases the goods offered in the www.lautrex.lt shop.
1.2. www.lautrex.lt store is organized and related services are provided to the Buyer by UAB "LAUTREX", registered office address Senamiesčio g. 102 B, 35116, Panevėžys, legal entity code 305679711, VAT tax code LT100013948712, hereinafter referred to as Seller.
1.3. The following persons, hereinafter referred to as the Buyer in these Rules, are entitled to make purchases in the Seller's e-shop:
1.3.1. natural persons who have reached the age of majority and whose legal capacity has not been restricted by court order;
1.3.2. legal persons;
1.3.3. minors between the ages of 14 and 18 years, only with the consent of their parents or guardians, unless they are disposing of their income independently.
1.4 By registering and/or placing an order, the Customer confirms that he/she has the right to make purchases in the www.lautrex.lt shop.
2. Conclusion of the contract of sale and purchase
2.1 The contract of sale between the Buyer and the Seller shall be deemed to be concluded when the Buyer places an order for the Goods and makes payment for the Goods or agrees to pay by courier. Prior to placing an order and/or making payment, the Buyer must confirm that he/she has read the Terms and Conditions and Privacy Policy of the Buyer's online shop by clicking on AGREE. If the Buyer does not accept all or part of the Rules, he/she may not proceed with the order and purchase in the www.lautrex.lt e-shop.
2.2 Prices in the www.lautrex.lt e-shop are quoted in Euros including VAT (€ + VAT).
2.3 In order to order goods in the online shop www.lautrex.lt, the Buyer must indicate in the relevant information fields provided by the Seller the following data necessary for the proper execution of the order: name, surname, delivery address and postal code, telephone number and e-mail address, as well as any other information that may be necessary for the delivery of the goods.
2.4 The Buyer undertakes to take delivery of the goods himself. If the Buyer is unable to collect the goods himself, and the goods have been delivered to the address indicated and, according to the details provided by the Buyer, have been handed over to another person, the Buyer shall not be entitled to make any claim in respect of the delivery of the goods to the wrong person.
2.5 The Seller shall have the right to contact the Buyer by telephone or e-mail in the event of any uncertainty. If the Seller is unable to contact the Buyer using the Buyer's contact details, the order shall be cancelled.
3. Delivery of goods
You can order goods in the lautrex.lt online store at any time of the day, any day of the week. We cannot specify specific delivery prices in this description, because due to the unstable situation in our country and the world, prices are currently constantly changing.
Delivery of goods through OMNIVA postal machines in the Republic of Lithuania takes 1-2 working days. To Latvia 2-3 working days, to Estonia 3-4 working days. All OMNIVA postal machines operating in Lithuania: omniva.lt/verslo/pastomatu_adresai/vietos
Delivery of goods by courier. The order will reach you (in the Republic of Lithuania) within 2-4 working days, in other countries within 4-25 working days.
4. Returning of goods
4.1. Returns and exchanges of goods shall be carried out in accordance with the "Rules for Returns and Exchanges of Goods", approved by Order No 217 of the Minister of Economy of 29 June 2001, and the "Rules for the Sale of Goods and the Provision of Services in the case of Contracts Concluded by Means of Communication" approved by Order No 258 of the Minister of Economy of 17 August 2001.
4.2. The Buyer shall have the right to return the goods without stating a reason by notifying the Seller within 14 days from the moment of delivery or collection of the goods at the registered office.
4.3. The Buyer shall have the right to return faulty goods by notifying the Seller in writing or by telephone or e-mail, stating the reason for returning the goods. The Seller shall be liable for defects in the goods which become apparent within two years of the sale of the goods, unless a longer period is provided for by law or contract. The Buyer may choose either to exchange the defective product for a quality product free of charge or to claim a refund of the money paid for the product and for delivery. The buyer also has the right to negotiate with the seller to reduce the price of the defective goods.
4.4. The returned goods must be in their original packaging, unused, undamaged, in the same condition as received by the Buyer. Damage to the packaging necessary for the inspection of the goods shall not be considered as material damage. The costs of returning the goods shall be borne by the Buyer.
4.5. When returning the goods, the proof of purchase must be presented.
4.6. The Seller undertakes to reimburse the Buyer for the returned goods as soon as the goods have been accepted, but no later than within 4 working days.
4.7. The Seller shall have the right not to accept the Buyer's returned goods if the Buyer does not comply with the return procedure set out in Clauses 10 and 11 of the Regulations.
4.8. The Seller shall not be liable for the fact that the colour or other parameters of the goods in the online shop may not correspond to the actual size or colour of the goods due to the characteristics of the equipment used by the Buyer.
4.9. Returned goods must be delivered to the Seller's address - UAB "LAUTREX", Senamiesčio st. 102 B, 35116, Panevėžys.
4.10. The relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.
4.11. All disagreements arising from the execution of these Rules shall be settled by negotiation. The Buyer may use Electronic Dispute Resolution or the Consumer Rights Information System. In the event of failure to reach an agreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
5. Final provisions
5.1 All disagreements arising from the execution of these Rules shall be settled by negotiation. The Buyer may use Electronic Dispute Resolution or the Consumer Rights Information System. In the event of failure to reach an agreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
------------------------------------------------------------------
PRIVACY POLICY (USER RULES)
1. Application of the Privacy Policy
1.1 This privacy policy sets out the terms and conditions that apply to all users of the website www.lautrex.lt ; (hereinafter referred to as the "Website").
1.2 A Visitor is deemed to have read this Privacy Policy when he/she visits the Website.
1.3 When visiting the Website for the first time, the Visitor is obliged to express his/her opinion on the Website administration's ability to collect, store and use the Visitor's personal data (to express his/her consent or opposition).
1.4 The Visitor's lack of consent does not limit the Visitor's ability to use the services of the Website that do not use personal data.
1.5 The Visitor shall provide his/her personal data by creating a personal Account.
2. Information collected
2.1 We collect the following personal data when providing services to UAB "LAUTREX", company code: 305679711, address: Senamiesčio str. 102 B, Panevėžys, telephone: +370 654 60061, e-mail: [email protected] (hereinafter referred to as the "Service Provider"):
2.1.1 Name Surname;
2.1.2 Email address;
2.1 3 Mobile phone number;
2.1.4 Information about your computer;
2.1.5 Your visits to and use of the Website;
2.1.6 Your IP address;
2.1.7 The time and date of your access to the Website;
2.1.8 Other information that you may provide to us at any time when using our Website, services or communicating with us.
2.2 The personal data, other than the personal identification number, may be processed for direct marketing purposes.
3. Use of cookies
3.1 A cookie is information that is sent by a web server to a web browser and that is stored in the browser. This information is sent to the web server each time the browser requests the server to open a page. This allows the web server to identify and monitor the web browser.
3.2 In order to analyze the use of this Website, we use Google Analytics or other similar tools.
3.3 These tools generate statistical and other information about the use of the Website based on cookies that are stored on users' computers.
3.4 The information collected about visits to the Website is used to create reports about the use of the Website.
3.5 This information is stored by Google or another service provider.
3.6 Cookies are also used to identify you as a previous visitor to the Website.
3.7 When you log in to Our Website, you must indicate your "accept" or "reject" the use of cookies.
3.8 You can refuse cookies. Please note that rejecting cookies may have a negative impact on the use of the Website and the availability of the services provided.
In the event that you have consented to the use of cookies and later change your mind and wish to withdraw your consent, please inform us by email at: [email protected]
4. Use of your personal data
4.1 In the course of providing our services, where we have obtained your consent to the collection, storage and use of your personal data, we may use this data, without your separate consent, solely for our own marketing of similar services.
4.2 The personal data we collect is used solely for the purposes set out in this Privacy Policy.
4.3 The data will be used to:
4.3.1 Provide you with the opportunity to use our Website and services;
4.3.2 To enter into and perform a contract with you;
4.3.3 Issue and send you financial documents;
4.3.4 administer any debts;
4.3.5 Send you notices, correspondence, news and other information relating to our services.
5.Security of your personal data
5.1 Your personal data will be processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal requirements.
5.2 In processing your personal data, we implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing.
6. Processing of personal data of persons under the age of 16
6.1 Personal data of persons under the age of 16 shall not be collected, stored or used. In this regard, only services shall be provided to a person under the age of 16 that do not require the use of personal data.
7. Data that is not collected
7.1 Under any circumstances, data relating to your racial or ethnic origin, political, religious, philosophical or other beliefs, trade union membership, health, sex life - shall not be collected, stored or used.
8. Providing and receiving personal data from third parties located in the Republic of Lithuania
8.1 To the extent necessary to provide you with our services, we may disclose your personal information to our employees, managers, agents, suppliers or subcontractors.
8.2 We may disclose information about you to:
8.2.1 It is necessary to prevent, detect and deal with fraud, unauthorized use of our Products, breaches of our terms and conditions and policies, or other harmful or unlawful activity;
8.2.2 We must advise you of this in accordance with the law;
8.2.3 Seek to protect our rights and legitimate interests.
8.3 In the event that your personal data is received from third parties, we will inform you of the receipt of such data. This personal data, except for data that is publicly available, will not be processed without your consent.
8.4 Your personal data, except for the cases referred to in clauses 8.1, 8.2 and the data which are made public, may only be transferred to third parties with your consent.
8.5 You will be informed of the intention to transfer your personal data to third parties, with the exception of data that are made public or are transferred in accordance with the statutory procedure, at the latest by the time when the data are first provided.
9. Provision of personal data to data recipients located in foreign countries
9.1 Personal data shall be provided to data recipients located in the Member States of the European Union and other countries of the European Economic Area on the same terms and conditions and in accordance with the same procedures as those applicable to data recipients located in the Republic of Lithuania.
10. Retention and destruction of personal data
10.1 Personal data shall be retained for no longer than the purposes of the processing require or until your Account is deleted (whichever is earlier). The necessity of the data is determined on a case-by-case basis and depends on the nature of the data and the purposes for which it is collected and processed.
10.2 When you delete your Account, we will also delete the information you have provided. You will not be able to retrieve this information at a later date.
10.3 If you do not wish to delete your Account but wish to temporarily stop using the Website, you may deactivate your Account.
10.4 You can delete your Account at any time by visiting the Website.
10.5 The data referred to in clause 2.1 of the Privacy Policy will be retained for a period of one year from the date of your last visit to the Website.
10.6 After the expiry of the period referred to in clause 10.5, or when the personal data is no longer necessary for the purposes of its processing, or you withdraw your consent to the use of your personal data for marketing purposes, it will be securely destroyed, except for the personal data that must be handed over to the public archives in the cases prescribed by law.
10.7 We will retain the data collected in an account that has been deactivated due to a breach of the terms and conditions for at least one year in order to prevent repeated misuse or other breaches of the terms and conditions.
10.8 Data necessary for the administration of arrears shall be retained until the arrears have been recovered, but for no longer than ten years.
11. Your rights
Once you have given your consent to the processing of your personal data, you have the right to withdraw it at any time. If you wish to withdraw your consent, please inform us by email at [email protected]
11.1 Please note that withdrawal of consent does not affect the lawfulness of consent-based processing carried out prior to the withdrawal of consent.
11.2 You may withdraw your consent to receive news and information from Us at any time by notifying Us by email or by clicking on the interactive link at the bottom of the message you receive to opt-out of receiving future direct marketing communications.
You have the right to access the data We collect about You. You also have the right to receive information about how your personal data is processed. If you would like to receive this information, please contact us by e-mail at: [email protected]
11.3 We will respond to such requests in accordance with the procedures and timeframes set out by law and we will endeavor to provide you with the information as soon as possible, but no later than 30 days after receiving your request.
11.4 You have the right to request the rectification of incorrect, incomplete or inaccurate personal data. You may also request that the processing of your personal data be suspended, with the exception of storage, where the processing is not in accordance with the law and the terms of this Privacy Policy.
11.5 Upon receipt of your request to carry out certain actions, if we have any suspicions about the identity of the applicant, we have the right to ask for the applicant's identity document or a copy thereof.
12. Responsibility
12.1 You are responsible for maintaining the confidentiality of your password and user data and for any actions (transmission of data, orders placed, etc.) that are performed on our Website after logging in with your login data.
12.2 You may not disclose your password to third parties.
12.3 If our Website is used by a third party who has logged into the Website using your login details, we will consider that you have logged in.
12.4 If you lose your login details you must notify us immediately by post, telephone, fax or email.
12.5 You are responsible for the correctness and completeness of the data provided.
13. Changes to the Privacy Policy
13.1 We may update or change this Privacy Policy at any time. Such updated or amended Privacy Policy will be effective upon posting on our Website.
13.2 If any material changes are made to the Privacy Policy, we will notify you on the Website.
14. Our contact information
Name: UAB "LAUTREX";
Company code: 305679711;
Address: Senamiesčio str. 102 B, 35116, Panevėžys
Phone: +370 654 60061
E-mail: [email protected]
------------------------------------------------------------------
YOU CAN PAY FOR YOUR GOODS IN THE FOLLOWING WAYS:
PAYSERA 
Choose to pay via your Paysera account and a payment will automatically be generated for you. Once the payment is made, the page will close and you will be returned to lautrex.lt. You will be notified by email if your payment has been successful.
This is especially fast and secure payments. Payments are made in real time. If you choose this payment method, you will see the transfer generated on your bank page and only need to confirm it. This payment method is available in countries where the Paysera payment system is available.
BY BANK DRAFT
After selecting this payment method, please transfer the money to the account of UAB Lautrex in the usual way.
Please note that the order number must be entered in the payment destination field.
Payment information:
Lautrex UAB
Company code - 305679711
VAT payer code - LT100013948712
„Artea” bank
a/s LT657181500045467596
Bank code 71815
Purpose of payment.
------------------------------------------------------------------
Delivery of goods
You can order goods in the lautrex.lt online store at any time of the day, any day of the week. We cannot specify specific delivery prices in this description, because due to the unstable situation in our country and the world, prices are currently constantly changing.
Delivery of goods through OMNIVA postal machines in the Republic of Lithuania takes 1-2 working days. To Latvia 2-3 working days, to Estonia 3-4 working days. All OMNIVA postal machines operating in Lithuania: omniva.lt/verslo/pastomatu_adresai/vietos
Delivery of goods by courier. The order will reach you (in the Republic of Lithuania) within 2-4 working days, in other countries within 4-25 working days.
------------------------------------------------------------------
RETURNS AND EXCHANGES OF GOODS
1. Returns and exchanges of goods shall be carried out in accordance with the "Rules for Returns and Exchanges of Goods", approved by Order No 217 of the Minister of Economy of 29 June 2001, and the "Rules for the Sale of Goods and the Provision of Services in the case of Contracts Concluded by Means of Communication" approved by Order No 258 of the Minister of Economy of 17 August 2001.
2. The Buyer shall have the right to return the goods without stating a reason by notifying the Seller within 14 days from the moment of delivery or collection of the goods at the registered office.
3. The Buyer shall have the right to return faulty goods by notifying the Seller in writing or by telephone or e-mail, stating the reason for returning the goods. The Seller shall be liable for defects in the goods which become apparent within two years of the sale of the goods, unless a longer period is provided for by law or contract. The Buyer may choose either to exchange the defective product for a quality product free of charge or to claim a refund of the money paid for the product and for delivery. The buyer also has the right to negotiate with the seller to reduce the price of the defective goods.
4. The returned goods must be in their original packaging, unused, undamaged, in the same condition as received by the Buyer. Damage to the packaging necessary for the inspection of the goods shall not be considered as material damage. The costs of returning the goods shall be borne by the Buyer.
5. When returning the goods, the proof of purchase must be presented.
6. The Seller undertakes to reimburse the Buyer for the returned goods as soon as the goods have been accepted, but no later than within 4 working days.
7. The Seller shall have the right not to accept the Buyer's returned goods if the Buyer does not comply with the return procedure set out in Clauses 10 and 11 of the Regulations.
8. The Seller shall not be liable for the fact that the colour or other parameters of the goods in the online shop may not correspond to the actual size or colour of the goods due to the characteristics of the equipment used by the Buyer.
9. Returned goods must be delivered to the Seller's address - UAB "LAUTREX", Senamiesčio st. 102 B, 35116, Panevėžys.
10. The relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.
11. All disagreements arising from the execution of these Rules shall be settled by negotiation. The Buyer may use Electronic Dispute Resolution or the Consumer Rights Information System. In the event of failure to reach an agreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.